Studio Policies

For safety purposes, we ask that all new students arrive 10 minutes before the class starts for a proper instructor introduction and M3X orientation. If you have not been on a Megaformer before and are unable to make it to class at least 5 minutes early, you will not be permitted to enter. Thank you in advance for understanding!

Sticky socks must be worn at all times on the Megaformer. All personal belongings (i.e. shoes, jackets, bags, etc.) should be secured in lockers. If you need to bring your cell phone into the studio, please keep it on silent and quietly leave the class if you need to have a conversation.

Sales of class packages are final. Package expiration dates vary by product type and should be noted at time of purchase. Instructors are subject to change without notice. All clients must sign a waiver prior to their first class.

Please plan to arrive 5 minutes before the start of your scheduled class. If you are not at the studio when the class starts and you have not notified us that you are on your way, your spot will be given to a standby client and you will be charged for a late cancel.  If no one claims your spot, you are welcome to join us up to ten minutes after your scheduled class time.

Cancellation windows vary by package type.  Depending on the package, your cancellation window is either 10 or 12 hours from the scheduled class start time. If you cancel within the appropriate window, you can cancel without penalty.   If you do not cancel prior to the required time a late cancel fee will be charged to your account.   If you are scheduled for class and do not attend, a no show fee will be charged to your account.  Classes should be canceled online, if you are having an issue with online cancellation, please email info@tightdallas.com for assistance.

If a class you would like to take is full, we highly recommend putting yourself on the waitlist. To do so, you must have enough class credits in your account. If a spot opens up, you will be notified by email, text, or phone depending on the preference set in your profile. You can take your name off the waitlist during the appropriate time frame before the class starts. Please remove yourself if you no longer plan on joining the class. Please, note that all classes have a 10-12 hour cancellation notice based on your package, so if you are added to a class from the waitlist at the last minute, be aware that the cancellation window still applies. If you are added to a class from the waitlist and fail to remove yourself or contact us in time, you will lose the class credit and/or a fee will apply.